You can permanently delete your Visita account and all associated data at any time. This page explains how, what gets deleted, what's kept, and for how long.
Email nextgeninvteam+visita@gmail.com from the address registered to your Visita account, with the subject line "Account Deletion Request". Include your Visita username so we can locate the account. We verify the request and begin deletion within 7 business days, then the same grace period below applies.
| When | What happens |
|---|---|
| Immediately (Day 0) | Your card is hidden from the public directory and your public link. Push-notification tokens are cleared. You're signed out. |
| Days 1–29 (grace period) | You can cancel the request by logging back in — your card and data are restored exactly as they were. |
| Day 30 | Permanent, irreversible deletion: avatar, card, chat messages, saved contacts, analytics history, and your login/auth account are all removed. |
Deleted at Day 30: profile/card data (name, bio, profession, contact fields, photos, social links, skill tags), chat messages, saved-contact records, card-view analytics, device/push tokens, "Get in touch" leads you've received, and your account credentials.
Retained after deletion: billing and purchase records (transaction ID, subscription status, amounts) are kept for 7 years from the transaction date, as required by Indian GST and accounting law. These records cannot be erased on request because retention is a legal obligation, not a choice — see the Privacy Policy §8 for details.